The hospitality profession is nonstop. As a top-notch caterer, you have meals to plan, purchase, and execute; a team to manage; deadlines to meet; and clients to impress. Administration and clerical work should be the last thing on your mind (and probably is).
Let our local answering service help you provide prompt responses and meticulous attention to detail for your clients.
Agents are available 24 hours a day, 7 days a week to assist with:
- Call overflow
- After hours calls
- Around the clock questions and concerns
- And so much more!
So, whether you’re catering for a backyard barbecue or the Baltimore Philharmonic, Focus’ answering service for catering companies can help you provide stellar customer service to every client that calls, while you and your team focus on delivering quality meals.
Just as you carefully prepare every dish for your clients, our 24-hour answering service will prepare to represent your catering company with professionalism and courtesy at any hour of the day or night.
Our services are affordable and completely customizable, and because we work around the clock – you will never miss out on a new opportunity to impress. Our answering service for catering companies consistently serves up:
- Accurate, detailed messages
- Efficient, organized dispatch and escalation, based on specific criteria you provide.
- State-of-the-art tracking tools, call management, and more.