Category: Property Management

4 Ways Knowledgeable Answering Service Operators Protect Your Reputation
A greeting by a personable and proficient answering service operator sends a message to your residents that they are in good hands. This protects your reputation as a property manager [...]
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Save Money and Improve Property Management Productivity with These 4 Tips
Property management is a tricky industry. Residents expect a swift response and/or solution when a problem arises that – at the very least – threatens their established level of comfort. [...]
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Text and Email Services Save Property Managers Time and Money
How long has it been since we’ve let our fingers do the walking? Many readers may not even remember that ad campaign, let alone the ancient history of the telephone [...]
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Dispatching for Property Management: It All Boils Down to Responsiveness
On an early Sunday morning a few years back, one of our agents fielded a call from a man in a state of absolute panic. Thinking he’d be back in [...]
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Providing a Property Management Homecoming
At Focus Telecommunications, we know when we gain a customer through a referral, we are likely to keep that client for a long time.  Because both parties expect the relationship [...]
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The 4 Biggest Benefits of Hiring an Answering Service for Property Management
When you became a property manager, did you ever stop to think how much your phone would factor into your success? Thinking of your phone as a lifeline is far [...]
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4 Ways an Answering Service Minimizes Property Damage During Dire Emergencies
Property management is a never-ending job. Fielding the questions, complaints, and – sure – occasional praises from your tenants is a task that will never fit neatly between the hours [...]
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