Category: Focus Telecommunications

Focus Answering Service Again Earns Top Honors from ATSI
Focus Answering Service Again Earns Top Honors from ATSI Focus Answering Service, headquartered in Eldersburg, Md., was recently honored with the Association of TeleServices International (ATSI) 2020 Award of Excellence. [...]
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Oops a Daisy! When Good Intentions are Nipped in the Bud
Focus Telecommunications celebrated its anniversary in April. To recognize the occasion, we decided to send packages of wildflower seeds to our employees to thank them for “helping us to grow.” [...]
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Focus Telecommunications, Inc. wins coveted ATSI Award of Excellence
  FOR IMMEDIATE RELEASE                                      CONTACT: Melanie Dixon Friday, June 14, 2019                                [...]
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It’s Not a Nine to Five World, Anymore
It happened, Sunday, January 20th at 10:32 AM – and again Wednesday, February 13th at 7:45 PM, and then again today, Tuesday, March 12th at 6:27 AM! And we’re thrilled!! Our new website designed, [...]
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First Do No Harm: Protect Your Patients’ Info with HIPAA Compliant Medical Answering Services
The Health Insurance Portability and Accountability Act (HIPAA) was signed into law in 1996 to ensure that sensitive Patient Health Information (PHI) – such as names,  identification numbers, billing information, [...]
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Why Awards and Certifications Matter when Choosing an Answering Service
If you’re searching for an answering service, you’ve noticed the ads and web pages touting the certifications and awards different companies have earned.  They’re not just boasting. Those accolades mean [...]
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Santa Hotline: Give the North Pole’s Professional Answering Service a Jingle
Focus Telecommunications has been honored to help Santa for more than 10 years! Thousands of children from across the United States have shared their wish lists and special messages for the [...]
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Focus Supports the Tails of Hope Silent Auction
The Tails of Hope Holiday Auction is LIVE!!! Check it out here: https://www.facebook.com/media/set/?set=a.10156991329364726&type=1&l=ffbe900203 Tails of Hope began 18 years ago and has rescued thousands of dogs and cats from certain [...]
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