Category: Featured

Focus to Host Roundtable for Small Businesses, Office of National Ombudsman
For small business owners, navigating relentless regulatory and legal issues can often make focusing on day-to-day management a frustrating, uphill battle. The Office of the National Ombudsman (ONO) can provide [...]
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Too Many Choices
A recent call to inquire about a passport resulted in reaching an automated system that gave seven initial choices. SEVEN. It took a second call into the system just to [...]
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Focal Point Newsletter – October 25, 2017
Who’s on first? Baseball is becoming a hot topic as the playoffs approach and fans tend to pay a lot of attention to the upcoming lineup. Who will pitch and [...]
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An Example – and a Commitment for our Company
Are we committed …to a cause? …to making a difference? …to improving lives? I stumbled over the following information as I was searching for something else online and condensed it [...]
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Nine Tips for Disaster Preparedness
We don’t always get sufficient warning of potentially disastrous weather or conditions so it pays to get in the habit of having some backup systems in place at all times [...]
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WSTA HOSTS Donna West Workshop
WSTA HOSTS Donna West Workshop – Las Vegas July 12, 13, 2017 “Another FANTASTIC Workshop,” said Daphne, from Virginia, “I try not to miss anything you do, I always learn [...]
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A Commitment for our Company
Are we committed …to a cause? …to making a difference? …to improving lives? I stumbled over the following information as I was searching for something else online and condensed it [...]
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