4 Ways an Answering Service Minimizes Property Damage During Dire Emergencies
Property management is a never-ending job. Fielding the questions, complaints, and – sure – occasional praises from your tenants is a task that will never fit neatly between the hours [...]
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Focus Helps Long-Time Client Increase Customer Service and Lower Employee Costs
Focus was previously contacted by a client of more than 10 years with an urgent request: Could we provide after-hours technical support for the customers who purchased their software? “Let’s [...]
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Making a List, Checking It Twice: How Order Taking & Processing Can Boost Your Holiday…
“The next item is #34251, the red plush robe, size medium, at $87.99,” Mrs. Claus said in a cheery voice. “And the final item will be the blackwatch plaid pajamas, [...]
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Santa Hotline: Give the North Pole’s Professional Answering Service a Jingle
Focus Telecommunications has been honored to help Santa for more than 10 years! Thousands of children from across the United States have shared their wish lists and special messages for the [...]
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Focus Supports the Tails of Hope Silent Auction
The Tails of Hope Holiday Auction is LIVE!!! Check it out here: https://www.facebook.com/media/set/?set=a.10156991329364726&type=1&l=ffbe900203 Tails of Hope began 18 years ago and has rescued thousands of dogs and cats from certain [...]
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It Worked LAST Year! How a Professional Answering Service Can Help You Avoid a Thanksgiving…
One would think that Thanksgiving Day would be relatively quiet at a professional answering service.  After all, we all understand most businesses and medical offices are closed and we don’t [...]
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Hiring an Assistant Can Be Terrifying
“Too many business owners see hiring an assistant as an unnecessary reduction in their own compensation,” said businessman Levi King in a recent Inc. blog. King is the founder of [...]
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Making an Appointment for Success
Our client was a beautician who wanted to help other women realize their own dreams. She planned to launch multiple salons dedicated to “the big day” in any woman’s life [...]
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