Telephone Answering Service Skills Can Help You Stand Out in the Job Market
It is 2019. Automation, machine learning, and Artificial Intelligence are replacing jobs at a rapid pace. It won’t be long before employment opportunities are relegated to tasks only humans can [...]
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4 Reasons to Reconsider Hiring a Full-Time Receptionist
Hoist your highlighters high and pour out a cup of paperclips. These are the waning days of the full-time receptionist. An increasing number of businesses are opting for virtual professionals [...]
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It’s Not a Nine to Five World, Anymore
It happened, Sunday, January 20th at 10:32 AM – and again Wednesday, February 13th at 7:45 PM, and then again today, Tuesday, March 12th at 6:27 AM! And we’re thrilled!! Our new website designed, [...]
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Worried About Minimum Wage Increase Repercussions? There is an Alternative!
On March 28, the Maryland House of Delegates voted to override Governor Hogan’s veto to pass a minimum wage increase bill. The bill will go into effect at the beginning [...]
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First Do No Harm: Protect Your Patients’ Info with HIPAA Compliant Medical Answering Services
The Health Insurance Portability and Accountability Act (HIPAA) was signed into law in 1996 to ensure that sensitive Patient Health Information (PHI) – such as names,  identification numbers, billing information, [...]
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Why Awards and Certifications Matter when Choosing an Answering Service
If you’re searching for an answering service, you’ve noticed the ads and web pages touting the certifications and awards different companies have earned.  They’re not just boasting. Those accolades mean [...]
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Provide Customer Support While You Sleep with a 24-Hour Answering Service
Missed calls are missed opportunities. And that’s a best-case scenario. At worst, they’re burnt bridges. It’s a somber thought. Just as you’re turning in for the night, many of your [...]
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Small Company Saves $43,200 Per Year by Not Answering their Phones!
Every penny we save goes straight to our bottom line. The recession taught us to work SMARTER to minimize our expenses, but few of us have done it. This client [...]
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