Did You Invite a Thief into Your Business?
I bought my new computer through a private dealer this time. He transferred everything from my old laptop to my new one and added some extra protection, since I was [...]
Read More
What Goes into the Cost of Hiring an Outsourced Answering Service?
If you are on the hunt for a virtual receptionist (or for virtual receptionist services) for your office, you need to understand the expenses involved. Pricing and packages vary from [...]
Read More
4 Ways Call Centers Guarantee Accurate Dispatch Procedures
Precision and accuracy. They’re the linchpins of custom dispatch procedures for property managers. You cannot afford to have an incomplete message sent to the wrong on-call when one of your [...]
Read More
Focus Telecommunications, Inc. wins coveted ATSI Award of Excellence
  FOR IMMEDIATE RELEASE                                      CONTACT: Melanie Dixon Friday, June 14, 2019                                [...]
Read More
Telephone Answering Service Skills Can Help You Stand Out in the Job Market
  It is 2019. Automation, machine learning, and Artificial Intelligence are replacing jobs at a rapid pace. It won’t be long before employment opportunities are relegated to tasks only humans [...]
Read More
4 Reasons to Reconsider Hiring a Full-Time Receptionist
Hoist your highlighters high and pour out a cup of paperclips. These are the waning days of the full-time receptionist. An increasing number of businesses are opting for virtual professionals [...]
Read More
It’s Not a Nine to Five World, Anymore
It happened, Sunday, January 20th at 10:32 AM – and again Wednesday, February 13th at 7:45 PM, and then again today, Tuesday, March 12th at 6:27 AM! And we’re thrilled!! Our new website designed, [...]
Read More
Worried About Minimum Wage Increase Repercussions? There is an Alternative!
On March 28, the Maryland House of Delegates voted to override Governor Hogan’s veto to pass a minimum wage increase bill. The bill will go into effect at the beginning [...]
Read More