Author: focus

Santa Hotline: Give the North Pole’s Professional Answering Service a Jingle
Focus Telecommunications has been honored to help Santa for more than 10 years! Thousands of children from across the United States have shared their wish lists and special messages for the [...]
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Focus Supports the Tails of Hope Silent Auction
The Tails of Hope Holiday Auction is LIVE!!! Check it out here: https://www.facebook.com/media/set/?set=a.10156991329364726&type=1&l=ffbe900203 Tails of Hope began 18 years ago and has rescued thousands of dogs and cats from certain [...]
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It Worked LAST Year! How a Professional Answering Service Can Help You Avoid a Thanksgiving…
One would think that Thanksgiving Day would be relatively quiet at a professional answering service.  After all, we all understand most businesses and medical offices are closed and we don’t [...]
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Hiring an Assistant Can Be Terrifying
“Too many business owners see hiring an assistant as an unnecessary reduction in their own compensation,” said businessman Levi King in a recent Inc. blog. King is the founder of [...]
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Fall Guys Products: Entrepreneurs Help Seniors Stand Proud
It’s always exciting when a startup company joins Focus. Before our work as an answering service has even started, they have developed an order-entry system, refined their informational materials, and [...]
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Single Person Businesses Can Soar with Contact Center Assistance
Consultants, contractors, and freelancers have always been a part of the business culture throughout the U.S. and other free countries; however the proliferation of these solo operations has grown since [...]
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Focus to Host Roundtable for Small Businesses, Office of National Ombudsman
For small business owners, navigating relentless regulatory and legal issues can often make focusing on day-to-day management a frustrating, uphill battle. The Office of the National Ombudsman (ONO) can provide [...]
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Actor – Owner – and Present
The following blog was originally written for Focus Telecommunications team members. Upon revisiting it, I realized just how applicable it is to so many of our clients. – Donna West, [...]
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