What Makes Focus Answering Service Best?
| Experience |
|
Answering service located right here in the USA, since 1987.
|
| Quality |
|
Focus answering service earned the Award of Distinction with the highest score in North America 2007 and the second highest score in 2009.
Multiple award winner - see our Awards page.
99% of our clients surveyed rated our answering service staff good to excellent.
|
| Longevity |
|
76% of our answering service staff has been with us for over 3 yrs.
60% of our answering service staff has been with us for over 5 yrs.
40% of our answering service staff has been with us for over 10 yrs.
Meet our Answering Service staff.
|
| Reputation |
|
75% of our new clients come from answering service client referrals.
Other answering service companies refer clients to us.
Learn why clients are choosing our business answering service.
|
| Education |
|
Our answering service training trains the industry! We wrote and produced the Agent, Supervisor and Customer Service training videos now used as the answering service industry standard.
|
| Leadership |
|
Our President, Donna West has been honored with..
The ATSI LBA Sharing Award.
The ATSI President's Award.
And other individual answering service awards - see our Awards page.
|
| Choices |
|
If you are communicating by telephone or through the Internet we can help with all your business answering service needs! |
In addition to small business answering service, Focus also provides call center, inbound call center, live answering service, medical answering service, property management answering service, virtual answering service, call answering services and virtual call center services.
"The professionalism shown by your staff has been exceptional in the day and age when such a quality is hard to come by. On the rare occasions when we have experienced a problem, the staff at Focus answering service has taken every step necessary to correct the problem and to make sure it does not happen again. I am sure our business relationship will continue for many years to come.
Keep up the good answering service work!" D. A. H. at A. E. C.
|
