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We are proud to be one of the few
answering services in North America to have achieved the high quality necessary
to earn the ATSI & CAM-X awards of excellence for outstanding
telephone answering service!
We also earned the prestigious
CAM-X Award of Distinction and earned the highest score for all Answering
Services in North America for the 2007 ATSI Award of Distinction
Focus is 1 of only a few
call centers in the world
GOLD certified by ATSI!
Focus is a
MBE - Minority Owned Business
Order Entry
24/7 Answering Service
Web Site Answering
One Product or a
Catalogue
Credit Card
Authorization
Customized Scripts
Cross Selling & Up
Selling
Data Base Management
Fund Raising
Telephone Answering
Service
24/7 Answering Service
Operator Services
Fax Boxes
Inbound Telemarketing
Toll Free Numbers
Customer Service
Help Desk
Dealer Locate
Reservations &
Appointments
R.S.V.P.
Hiring Line
Maintenance Support
Technical Support
Data Entry
Hotlines
Virtual Receptionist
Disaster Planning
Disaster Hotline
Medical Answering Service
Government Answering Service
B to B Outbound
Telemarketing
Surveys
Appointment
Confirmation
Data Scrubbing
Reservation
Confirmation
E-mail Reply
Voice Mail
Stand Alone
Operator Back-up
Multi-level
Fulfillment
Products or Literature
Pick & Packaging
Services
Inventory Management
Labels
Direct Mail
Multiple Shipping
Options
Delivery of Messages
E-Mail
Fax
Voice Mail
ASCII Files
P/C Pick-up
Alphanumeric Pagers
Comma Delimited Files
Company Profile
Must
Read Page
Focus
Newsletter
Home Page
Focus
Faces
Answering phones
since 1987!
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Answering Service / Call Center Home
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Focus offers telephone answering, order entry
with credit card authorization, dealer locate, help desk,
fulfillment, voice mail,
business to business outbound telemarketing, customer service desk, technical
support
lines, receptionist service and more for ALL
types of companies. Let us help your customers
with questions
and solve their concerns over the phone, with e-mail or text
chat. We can even take
appointments and orders
and work on your data
base, right on your web site!
Focus Award Winning Call Center is committed to
excellence, giving you an edge that exceeds your
toughest
competition.
That's why our mission is to take and deliver messages accurately, promptly
and
professionally,
every time!
Fortune 500 corporations, chambers of commerce and the small
store around the corner have all
outsourced business to Focus. How can we work with
such a variety of companies? That's easy;
we
too
were once a small company, and we
know the struggle to become recognized; we too were
once a
mid-size
company with growing
pains, and we know how precious every dollar is, and even
now we know
there is no
satisfaction like a job well done!
80% of ALL major companies outsource to keep costs down so they can remain competitive
and
stay
"Focused"
on what they do best
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Outsourcing Benefits:
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- New Technology without the Financial Burden of Ownership
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Bookmark Focus' web site because if your not enjoying the benefits
of outsourcing, you should be!
You can surf the Internet all day, and YOU WILL find other
telephone answering services listed,
BUT Focus
has something that they never will, the commitment and quality it takes
to become your
partner in business,
not just another answering service!
If you had a bad experience with another
answering service or just want to get it
right the first time,
call Focus TODAY at 1-800-886-6696; we are ready to be on your team!
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