Proudly offering outstanding Answering Service for 20 YEARS!

We are proud to be one of the few answering services in North America to have achieved the high quality necessary to earn the ATSI & CAM-X awards of excellence for outstanding telephone answering service! 

We also earned the prestigious
 CAM-X Award of Distinction and earned the highest score for all Answering Services in North America for the 2007 ATSI Award of Distinction

Focus is 1 of only a few
 call centers in the world 
GOLD certified by ATSI!

Focus is a MBE - Minority Owned Business 

Order Entry 
   24/7 Answering Service
   Web Site Answering 
   One Product or a
        Catalogue
   Credit Card 
        Authorization
   Customized Scripts
   Cross Selling & Up
        Selling
   Data Base Management
   Fund Raising

Telephone Answering Service
   24/7 Answering Service
   Operator Services
   Fax Boxes
   Inbound Telemarketing
   Toll Free Numbers
   Customer Service
   Help Desk
   Dealer Locate
   Reservations &
      Appointments
   R.S.V.P.
   Hiring Line
   Maintenance Support
   Technical Support
   Data Entry
   Hotlines
   Virtual Receptionist
   Disaster Planning
   Disaster Hotline

Medical Answering Service

Government Answering Service

B to B Outbound Telemarketing
   Surveys
   Appointment
        Confirmation
   Data Scrubbing
   Reservation
        Confirmation
   E-mail Reply

Voice Mail
   Stand Alone
   Operator Back-up
   Multi-level

Fulfillment
   Products or Literature
   Pick & Packaging
         Services
   Inventory Management
   Labels
   Direct Mail
   Multiple Shipping
        Options

Delivery of Messages
   E-Mail
   Fax
   Voice Mail
   ASCII Files
   P/C Pick-up
   Alphanumeric Pagers
   Comma Delimited Files

Company Profile

Must Read Page

Focus Newsletter

Home Page

Focus Faces

Answering phones 
since 1987!

Answering Service / Call Center     Home Page      

Focus Awards for Outstanding Answering Service!

2007, 2006, 2005 ATSI Award of Excellence,

2007, 2006, 2005 ATSI Award of Distinction for order taking accounts-
We earned the highest score in North America in 2007!

2007, 2006, 2005 CAM-X Award of Excellence

2007, 2006, 2005 CAM-X Award of Distinction WINNER and

2007, 2006 24/7 ATSI Gold Certified

For 20 years Focus has offered telephone answering, order entry with credit card authorization, dealer locate, help desk, fulfillment, voice mail, business to business outbound telemarketing, customer service desk, technical support lines, receptionist service and more for ALL types of companies.  Let us help your customers with questions and solve their concerns over the phone,
with e-mail or text chat.  We can even take appointments and orders and work on your data base, right on your web site!  

Focus Award Winning Call Center is committed to excellence, giving you an edge that exceeds your toughest competition.  That's why our mission is to take and deliver messages accurately, promptly and professionally, every time!

Fortune 500 corporations, chambers of commerce and the small store around the corner have all outsourced business to Focus.  How can we work with such a variety of companies?  That's easy; we too were once a small company, and we know the struggle to become recognized; we too were once a mid-size company with growing pains, and we know how precious every dollar is, and even
now we know there is no satisfaction like a job well done!

80% of ALL major companies outsource to keep costs down so they can remain competitive and stay "Focused" on what they do best

Bookmark Focus' web site because if your not enjoying the benefits of outsourcing, you should be!

You can surf the Internet all day, and YOU WILL find other telephone answering services listed, BUT Focus has something that they never will, the commitment and quality it takes to become your partner in business, not just another answering service!

If you had a bad experience with another answering service or just want to get it right the first time, call Focus TODAY at 1-800-886-6696; we are ready to be on your team!  Be sure to click on our "Must Read" page.