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We are proud to be one of the few
answering services in North America to have achieved the high quality necessary
to earn the ATSI & CAM-X awards of excellence for outstanding
telephone answering service!
We also earned the prestigious
CAM-X Award of Distinction and earned the highest score for all Answering
Services in North America for the 2007 ATSI Award of Distinction
Focus is 1 of only a few
call centers in the world
GOLD certified by ATSI!
Focus is a
MBE - Minority Owned Business
Order Entry
24/7 Answering Service
Web Site Answering
One Product or a
Catalogue
Credit Card
Authorization
Customized Scripts
Cross Selling & Up
Selling
Data Base Management
Fund Raising
Telephone Answering
Service
24/7 Answering Service
Operator Services
Fax Boxes
Inbound Telemarketing
Toll Free Numbers
Customer Service
Help Desk
Dealer Locate
Reservations &
Appointments
R.S.V.P.
Hiring Line
Maintenance Support
Technical Support
Data Entry
Hotlines
Virtual Receptionist
Disaster Planning
Disaster Hotline
Medical Answering Service
Government Answering Service
B to B Outbound
Telemarketing
Surveys
Appointment
Confirmation
Data Scrubbing
Reservation
Confirmation
E-mail Reply
Voice Mail
Stand Alone
Operator Back-up
Multi-level
Fulfillment
Products or Literature
Pick & Packaging
Services
Inventory Management
Labels
Direct Mail
Multiple Shipping
Options
Delivery of Messages
E-Mail
Fax
Voice Mail
ASCII Files
P/C Pick-up
Alphanumeric Pagers
Comma Delimited Files
Company Profile
Must
Read Page
Focus
Newsletter
Home Page
Focus
Faces
Answering phones
since 1987!
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Business to
Business Outbound Telemarketing
Telemarketing your current
clients
can make you money!
Let our outbound telemarketing team survey your customers so you know what they like
or don't
like about
your
company. Let them know about new products or services you are
offering. We
can schedule appointments, make sure their products arrived, help to
increase attendance
at a
function, update your client list, make reminder/confirmation
calls and even manage
your database.
We have telemarketers that are
individually trained and monitored for your telemarketing
project.
Each
team member will provide your company with feedback on what people are
asking
or
statements
they are making; this is how we fine tune your
"script" and is just
one
of the reasons
our current
customers keep
coming back again and again.
Have you been thinking you should be more customer service oriented but
don't have the
staff or
the
time? Don't wait another day or let your competition get
there first; call Focus
Telephone
Answering
Service today so together we can start strengthening the bond
between
you
and your
customers.
Telemarketing your previous customers can make you money!
Want to know why they left in the first place; or even better, how can you
get their
business
back?
Our outbound telemarketing team will survey those customers and
find out what it
will take to
win
them back. Some of our clients have offered a
discount or special
incentive
to get their foot back
in the door; let's sit down and
develop a plan of action
to increase your
bottom line;
call Focus Call Center today!
Be sure to click on our "Must Read"
page.
Focus can turn any
long term or short term outbound telemarketing project into Gold!
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