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We are proud to be one of the few
answering services in North America to have achieved the high quality necessary
to earn the ATSI & CAM-X awards of excellence for outstanding
telephone answering service!
We also earned the prestigious
CAM-X Award of Distinction and earned the highest score for all Answering
Services in North America for the 2007 ATSI Award of Distinction
Focus is 1 of only a few
call centers in the world
GOLD certified by ATSI!
Focus is a
MBE - Minority Owned Business
Order Entry
24/7 Answering Service
Web Site Answering
One Product or a
Catalogue
Credit Card
Authorization
Customized Scripts
Cross Selling & Up
Selling
Data Base Management
Fund Raising
Telephone Answering
Service
24/7 Answering Service
Operator Services
Fax Boxes
Inbound Telemarketing
Toll Free Numbers
Customer Service
Help Desk
Dealer Locate
Reservations &
Appointments
R.S.V.P.
Hiring Line
Maintenance Support
Technical Support
Data Entry
Hotlines
Virtual Receptionist
Disaster Planning
Disaster Hotline
Medical Answering Service
Government Answering Service
B to B Outbound
Telemarketing
Surveys
Appointment
Confirmation
Data Scrubbing
Reservation
Confirmation
E-mail Reply
Voice Mail
Stand Alone
Operator Back-up
Multi-level
Fulfillment
Products or Literature
Pick & Packaging
Services
Inventory Management
Labels
Direct Mail
Multiple Shipping
Options
Delivery of Messages
E-Mail
Fax
Voice Mail
ASCII Files
P/C Pick-up
Alphanumeric Pagers
Comma Delimited Files
Company Profile
Must
Read Page
Focus
Newsletter
Home Page
Focus
Faces
Answering phones
since 1987!
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Government
Focus has been helping government offices solve their,
often complicated, telecommunications
requirements for over 20 years. We can help you to streamline and improve your
operations with
our flexible,
customizable
telephone answering solutions. From the first steps of the RFP, to the
last call we will
work with you
and respond quickly to all your needs.
Government regulations and requirements are becoming more
demanding and there are always
individual
preferences and budgetary constraints that need careful consideration. By
choosing
Focus you will get the
best price for the highest quality answering service, a certified MBE, a
multiple
Award Of Excellence winner,
a GOLD certified call center (the only one in the MD/DC area) and the
support of
the most dedicated staff in
the industry.
Call and ask to speak with a Communications Consultant
today!
Be sure to click on our "Must Read" page.
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